'They were promised better treatment than this': Ed is no passive nursing home visitor, popping in for a short conversation and hoping that everything is going well with his mother.
SUGGESTIONS MADE FOR IMPROVEMENT
Everyone stands in line or que for the government services that they have paid for through their taxes. As paid customers they should be treated with effeciency, respect, and courtesy. Most often they are not. They face smug indifference, arrogance, unnecessary delays, by the so called " public civil servants" . Q-jumpers is a blog to get services through any other means , offer competitive alternatives and make government services more accountable and customer user friendly.
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