Macleans.ca | Canada Switchboard | Columnists | Diagnosis: critical: "Diagnosis: critical
Our health-care delivery system is ailing, but there is a prescription that might work
MARY JANIGAN
In the end, it is the patients and their kin who will ensure health-care delivery is reformed -- despite lingering resistance within the medical establishment. Hospitals have become too dangerous for casual use: the ailing should be able to avoid them whenever possible. A"
Everyone stands in line or que for the government services that they have paid for through their taxes. As paid customers they should be treated with effeciency, respect, and courtesy. Most often they are not. They face smug indifference, arrogance, unnecessary delays, by the so called " public civil servants" . Q-jumpers is a blog to get services through any other means , offer competitive alternatives and make government services more accountable and customer user friendly.
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